Meeting Customer Digital Expectations
December 7, 2020
Communications service providers must transform themselves to meet customers’ ever-changing needs The global pandemic has accelerated the need for true digitisation as South African customers demand a more seamless digital customer experience from their communications…
The insurance journey of tomorrow
December 3, 2020
By: Ben Burger, Managing Executive at SilverBridge Holdings Disruption taking place through isolated digital innovations are a thing of the past. Instead, a complete digital policyholder journey is becoming the expectation within insurance. This can…
#DataMustFall for local SMEs to thrive
December 1, 2020
Despite recent intervention from the Competition Commission, South Africa still has some of the most expensive mobile data rates on the continent. In fact, from lowest to highest data tariffs, Research ICT Africa’s Retail African…
Halving negative call centre client experiences: a case study
November 30, 2020
By: Katya Stead, Independent Financial Journalist Momentum life moves to cut complaints by 50 percent Call centres have been a fixture in Insurers’ client interaction, regulatory compliance, sales and complaints handling for many years. Momentum Life,…
Startup makes it possible to sell 1000 insurance policies a day with just two remote staff
November 26, 2020
“Digital has made it possible to sell over 1000 policies a day, with just two bums in two remote seats,” says Travys Wilkins, executive director of Surestart, a South African insurtech startup that enables and distributes…
Where we are and where we are going with insurance technology
November 23, 2020
A fascinating tech discussion with Clinton Da Costa Brown, Solutions Sales Lead Africa at SSP. Clinton provides some in depth comments on where we are at with insurance technology, the platform eco-system and where we…
Data-driven Insurance
November 11, 2020
Tony speaks to Beat Strebel the Swiss Re African Market head, about data-driven insurance and how we apply tech advancements to make insurance more accessible and affordable across the continent. Watch the interview below:
Sapiens Acquires Tia Technology to Expand its Nordic Market Presence
November 10, 2020
Tia’s market presence expected to help Sapiens improve its position also in South Africa and the Baltics markets Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced today that…
