Technology

By: Jake Solomon, Insurance SME at JMR Software Data plays a pivotal role in the relationship between insurers and consumers. Throughout the insurance process there is a constant tension between the need for openness and…

The cloud is the place to be. Leading enterprises know it and are moving workloads there as users demand more SaaS applications and fast, secure and reliable access to them anywhere

While the insurance industry continues to grow, the Learning and Development professionals in this sector have challenges of addressing the external variables as well challenges

Tia’s lead UX Designer and the Head of Customer Digitalisation at Alka Insurance share their experience creating digital claims journeys, including how to create a connected, holistic

The emerging concept of ‘Everything as a Service’ (XaaS) is set to revolutionise IT offerings in South Africa. Implementation of XaaS makes advanced technologies and

Franchisee First, the UK’s first and only business offering franchisors and franchisees a secure and collateral-free bonding programme, has appointed Genasys Technologies to build

Ever wonder why you hear the term automation so often? If you ask any service oriented company, they would tell you it is because, automation is the key to customer satisfaction.