Six ways to create an excellent digital claim experience
November 28, 2019
Tia’s lead UX Designer and the Head of Customer Digitalisation at Alka Insurance share their experience creating digital claims journeys, including how to create a connected, holistic
As-a-Service solutions bolster information security
November 28, 2019
The emerging concept of ‘Everything as a Service’ (XaaS) is set to revolutionise IT offerings in South Africa. Implementation of XaaS makes advanced technologies and
Franchisee First appoints Genasys Technologies
November 27, 2019
Franchisee First, the UK’s first and only business offering franchisors and franchisees a secure and collateral-free bonding programme, has appointed Genasys Technologies to build
6 Ways software automation increases the customer experience
November 27, 2019
Ever wonder why you hear the term automation so often? If you ask any service oriented company, they would tell you it is because, automation is the key to customer satisfaction.
3 crazy practices brokers still put up with
November 26, 2019
First, we send countless emails requesting info from our clients in order to fill in their forms. Or we sit with our clients and guide them through each form field to avoid mistakes.
The top 5 takeaways from InsurTech Rising International
November 25, 2019
After a long period of debate as to whether the hype is justified, the time of insurtech is at hand, with innovators in this sector helping to reinvigorate insurance with tech-driven business
Genasys Technologies and Xtract form partnership
November 21, 2019
Genasys Technologies has entered a commercial agreement with Xtract, whereby Genasys Technologies clients will have access to Xtract’s state-of-the-art Connected Car incident monitoring
Fear, resistance and skills shortages threaten 4IR progress in SA
November 21, 2019
The Fourth Industrial Revolution (4IR) presents a wealth of opportunities for South Africa, but factors such as a lack of high end skills and widespread fear of job losses could hamper 4IR progress.
