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Podcasts

Auto & General’s new innovative approach

Ricardo Coetzee, Head of Auto & General Insurance tells us about their innovative approach to keep themselves accountable to broker service delivery through a service pledge.

The pledge holds that should, for whatever reason, Auto & General be unable to keep to a commitment they have made to their Broker partners, they will pay them a self-imposed penalty fee,” says Ricardo Coetzee, Head of Auto & General Insurance.

Ricardo Coetzee explains in more detail in the below podcast:




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