Bringing the insurance industry closer to clients

Client focused problem solving is what the insurance industry is all about and Global Choices plays a major role in this quest. Wimpie Van Der Merwe, CEO, Global Choices explains.

A few key takeaways from the interview:

  • We need to focus on the problems that the clients want solved
  • Through the use of technology, brokers can and should be available 24 hours for their clients
  • Design thinking is an important tool

Watch the interview below:

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