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Consumers paying the price for not telling the whole truth

Consumers are paying the price for not telling the whole truth when taking out insurance policies with Darpana Harkison

Darpana Harkison, Senior Assistant Ombudsman, chats to us about why Consumers are paying the price for not telling the whole truth when taking out insurance policies.

COVER asked Darpana for her perspective on this challenge in the industry? We also asked her if she could explain the what the difference is between non-disclosure and not telling the truth?

Darpana also gave some insight into what the Insurer/broker responsibility is and the clients responsibility.

 




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