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<p><strong><span class="il">By: Momentum</span> <span class="il">Multiply</span></strong></p>

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<p>Momentum Multiply ended 2019 on a high note, having saved its members a whopping R886 million by the end of the year. This is an increase of 11% from the previous year and it sets a celebratory tone for the start of 2020 for the rewards programme.</p>

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<p>Momentum Multiply Executive Head, Johan Kleu, says Momentum Multiply is delighted that it was able to reward so many members for choosing to lead healthier, safer and more financially savvy lives. “The more points our members earn, the higher their status and the greater their rewards – it’s as simple as that.”</p>

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<p>And there were plenty of rewards. Not only did members save R637 million in Momentum products, but they also gained R249 million in partner savings. Taking a closer look at the numbers, R42 million was paid in cashbacks, R1 million paid in interest at a rate 5.25% and R61 million paid out in Health Returns.</p>

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<p>In addition, there are currently 135 000 Multiply Money clients with a free savings account. And, with free instant access to their money, the financial services company helped members spend it their way, with R50 million spent from HealthSaver and R23 million from Multiply Money.</p>

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<p>Kleu stresses that Multiply is serious about service. “We have an under-5% loss of call rate, a 90% same-day turnaround time and less than 0.05% service promise failures. While, 40 000 reviews were conducted by financial advisers, we also service our members via multiple social media platforms including WhatsApp, WebChat, email, Facebook, Twitter and Instagram.”</p>

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<p>Each time a member spends at our affiliated partners such as Pick n Pay, Dis-Chem and Clicks, they earn cashbacks on their whole basket, and the cash transferred into their Multiply Money accounts. Cashbacks can then be spent anywhere in South Africa with the Multiply Visa Card or via mobile payment, using the Multiply Money app at selected retailers.</p>

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<p>In 2019, 9 Million Active Dayz™ were achieved and 60 000 Health Assessments completed. Active Dayz^TMis a programme aimed at encouraging members to achieve their lifestyle goals. They can earn points for undergoing health and fitness assessments and taking part in regular exercise, as well as get substantial discounts on gym membership or fitness trackers to enable them to exercise more.</p>

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<p>Notably, by being healthy and active, members can also get up to 60% off individual and group life insurance premiums and up to R3 000 HealthReturns back every month from Momentum Health.</p>

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<p>Multiply also offers its members tools to measure their home, road and personal safety. They also earn points for accumulating Safe Dayz by driving safely. In 2019, 5 Million Safe Dayz™ were awarded.</p>

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<p>Kleu says members can look forward to an even more rewarding 2020. “With engaged Multiply Premier members averaging about R13 000 in cashbacks each year, Momentum Multiply is making sure they get the most out of life, helping the financial adviser demonstrate value to the client.”</p>

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