Underwriting as an operational or strategic function

We’re speaking to Sujeeth Bishoon, the executive chief underwriting officer at Constantia insurance company about underwriting as an operational or strategic function.

A few points made by Sujeeth:

  • Underwriting is both strategic and operational
  • Machine learning and A.I. has immense potential to unlock efficiencies, and improve the intermediary partner and the customer experience for probably the less complex lines of insurance.
  • It’s very difficult to replicate tacit knowledge that is typically required for the complex and specialist lines of insurance
  • A good underwriter has a sound technical knowledge and understanding of insurance and risk management

Watch our discussion with Sujeeth below:

Sujeeth Bishoon – Underwriting as an operational / strategic function_Part 2 from COVER Publications on Vimeo.

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