Magazines

Advice remains the foundation of success in insurance and financial services. This edition of COVER Magazine highlights the essential role of brokers and advisers in bridging policy complexities and guiding clients toward informed decisions. Our main feature, Focus on Advice, underscores how industry professionals must adapt to evolving expectations, while COVER’s latest Broker Survey reveals an optimistic outlook despite regulatory and market pressures. As 2025 continues to unfolds, expert guidance is more crucial than ever.

As we embark on 2025, we celebrate the resilience and innovation shaping the insurance and financial planning industries. This edition explores key trends that will be driving the sector in 2025, from digitisation and AI integration to ESG strategies and the untapped opportunities in Sub-Saharan Africa's youthful, tech-savvy demographic. With optimism for a brighter future, we invite you to discover strategies, innovations, and collaborations to propel our industries forward.

This edition highlights opportunities and challenges in Africa’s insurance and reinsurance sectors. From addressing skill shortages and emerging risks to unlocking the township economy’s potential, the focus is on innovation and inclusion. We explore AI’s impact, the benefits of offshore investing, and the importance of aligning strategies with long-term goals. Additionally, the effects of climate change on marine insurance underscore the need for proactive risk management. Together, these insights aim to inspire growth and resilience in the industry.

As you explore the articles of this edition, you'll find insights from thought leaders and industry experts who are pioneering solutions to modern issues. One of the recurring themes is the importance of bridging gaps, whether it's between client expectations and service delivery, or between emerging technologies and regulatory compliance. For instance, in our feature on healthcare, we explore new approaches to accessibility that aim to make quality care more inclusive, responding to the urgent needs of a dynamic population.

The insurance industry is at an exciting crossroads. We’re seeing incredible advancements in tech, changing risk landscapes, and a growing demand for better, more seamless customer experiences. With all this change, one thing is clear, we need to adapt. This message can be seen pulled through in the articles in this edition. The future of insurance is all about embracing change. We need to leverage tech, tackle big risks head-on, and keep customer experience front and center. By doing that, we’re not only future-proofing our industry but helping to build a more inclusive and resilient world.

This month we bring you a special African Insurance Exchange (AIE) 2024 feature in celebration of its 50th year. The AIE conference stood out as a prime example of what happens when industry professionals, experts, and sponsors come together in pursuit of growth and shared knowledge. The conference provided not just a platform for discussions on the pressing issues facing our industry but also a tangible value for attendees and sponsors alike.