Len Lubbe, CEO of LoyaltyPlus, explores gamification’s role in loyalty programs, enhancing engagement through tiered rewards, challenges, and surprise incentives. Strategic design, AI-driven personalisation, and evolving mechanics ensure sustained participation, fostering stronger customer relationships and long-term brand loyalty.

Crypto is no longer the Wild West—strict regulations now align it with traditional finance. With enhanced transparency, stringent compliance, and blockchain traceability, platforms like Luno help combat financial crime while fostering trust, innovation, and consumer protection in South Africa’s evolving crypto landscape.

Personalisation is evolving but remains underutilised. Andrew Solomon, Client Strategy Director at Achievement Awards Group, explores its challenges—data complexity, AI integration, and resource constraints. Despite these hurdles, businesses can start small, refine strategies, and gradually enhance customer engagement through tailored experiences.

Africa's leading crypto platform, Luno, has announced it will now provide customers with secure access to crypto assets in the earlier stages of their development. This move responds to the growing maturity of the crypto industry and evolving consumer demand.

South Africa’s credit and payment landscape is transforming rapidly. From mobile dominance to AI-driven fraud detection, Jason Sive, CEO of Mobicred and RCS Digital Executive, explores eight key trends shaping digital finance. Discover how fintech, personalisation, and seamless transactions are redefining consumer expectations.

Netstar, a leader in vehicle tracking, fleet management, and stolen vehicle recovery solutions, is proud to announce a significant achievement—reaching 2 million subscribers. This milestone reflects not just the growth of the company but also the trust and confidence that our individual customers and businesses have placed in Netstar’s innovative solutions.