Cornish Mutual, which has supported South West farms, families and rural businesses for more than 120 years, has chosen Genasys as its new policy administration platform partner, following a rigorous selection process.

The partnership marks a significant step in Cornish Mutual’s technology strategy, focused on enhancing member service, improving operational efficiency and enabling future innovation.

Cornish Mutual chose the Genasys platform for its proven ability to deliver scalable, flexible and future-ready technology that supports exceptional customer experiences.

Peter Beaumont, Chief Executive Officer at Cornish Mutual, said:

“At Cornish Mutual, we are committed to providing the very best service to our members while ensuring we are equipped to adapt and thrive in a fast-changing world. This partnership with Genasys enables us to do just that. By moving to a modern, flexible platform, we are not only improving efficiency for our people and protecting the quality of our member service, we are also setting the business up to take full advantage of emerging technologies and innovations for many years to come.”

Andre Symes, Group Chief Executive Officer at Genasys, commented:

“Cornish Mutual is a highly respected insurer with a clear commitment to delivering long-term value for its members. We’re proud to be working with them to transform their use of technology, putting members at the core. Our platform is built to support insurers like Cornish Mutual in delivering excellent service today, while enabling the innovation and agility needed for tomorrow.”

Gavin Peters, Chief Growth Officer at Genasys, added:

“Throughout this process we have been impressed by Cornish Mutual’s vision and their focus on member value; we are excited to have been selected to support their digital transformation. As a forward-thinking insurer, committed to continuously improving member experiences and creating a platform for innovation, Cornish Mutual is a perfect partner for Genasys.”

Implementation is already underway, with Genasys having recently completed its on-site discovery phase. Both teams are working closely to configure and roll out the new platform, focusing on delivering operational efficiencies and safeguarding member service throughout the transition.