Forbes, the global publishing giant, has recognised Auto&General Insurance as South Africa’s top car insurer in its recent list of World’s Best Insurance Companies.   

Over 45 000 people across 15 countries participated in the survey by Forbes and market research company Statista.  

Participants who have had insurance within the past three years were asked how satisfied they were with their insurer and if they would recommend it to others. Participants were also asked to rate insurers based on criteria including customer service, price performance, transparency and claims process satisfaction.

This accolade follows Auto&General’s recent  Readers’ Choice Awards win where it was awarded the titles of ‘Best Car Insurance Provider’ and ‘Best Insurance Company (Personal).

Commenting on this local and global recognition, Alex Terblanché, CEO of Auto&General said:

“Being ranked among the best of the best is a true testament to the hard work and dedication of the Auto&General team. It demonstrates our unwavering commitment to delivering customer-centricity and service-excellence, and showcases our reputation as a trusted and reliable partner. We are incredibly proud of this achievement and grateful to our loyal customers and Broker partners for their continued support.”

Auto&General was launched in South Africa in 1985 and has introduced a number of market-shaping firsts throughout its history.  It was the first insurance company to offer its Broker’s clients a cash-back bonus and the first short-term insurer to introduce a Service Charter to raise and maintain levels of service excellence, not just for the company itself, but for the industry as a whole.