Underwriting as an operational or strategic function

We’re speaking to Sujeeth Bishoon, the executive chief underwriting officer at Constantia insurance company about underwriting as an operational or strategic function.

A few points made by Sujeeth:

Underwriting is both strategic and operational
Machine learning and A.I. has immense potential to unlock efficiencies, and improve the intermediary partner and the customer experience for probably the less complex lines of insurance.
It's very difficult to replicate tacit knowledge that is typically required for the complex and specialist lines of insurance
A good underwriter has a sound technical knowledge and understanding of insurance and risk management