Insurtech Root platform and its customer TFG (The Foschini Group) last week won the Insurance Implementation Leader category of the Intelligent ICT Awards Africa 2024.

The spectre of foreign interference, ranging from corporate espionage to intellectual property theft, poses significant threats to organisations striving for competitive edge.

Over the past month, multiple ‘undersea events’ impacting fibre optic cables off the coast of West Africa and the Red Sea disrupted business as usual in South Africa. These cables connect the country, and continent, to far-away cloud-based servers.

Artificial Intelligence (AI) is providing companies with the advanced technology necessary to navigate their digitisation journeys more easily. But more than that, AI is transforming IT infrastructure, enhancing business operations, and reshaping job roles all while decision-makers stay cognisant of the ethical considerations.

In an era where data is often referred to as the new oil, organisations worldwide are grappling with the ethical considerations inherent in collecting, storing, using, and sharing data. In this article he explores the intricate intersection of ethics and responsible data practices, transcending mere compliance to foster a culture of integrity and trust.

Dial a Nerd, a pioneer in IT support solutions, has launched the country’s first-ever IT support AI Bot. ‘Dan’ is more than just an AI Bot, he is a digital companion designed to revolutionise the IT support experience for clients.