MyGlass: Empowering Entrepreneurs and Transforming the Glass Industry

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Mumtaz Moola, Director of My Glass, provides insights into the empowering business model that has propelled the company into success within the glass industry.

My Glass operates on a licensing model, uniquely targeting previously disadvantaged businesses to foster entrepreneurship and job creation. Emphasizing the need for empowerment in tandem with transformation, Mumtaz shares the company's commitment to female inclusion, resulting in a commendable 60% black-owned businesses and 30-40% female-owned franchises. The licensing model ensures ownership, as franchisees or licensees build their businesses without incurring franchise fees.

Mumtaz illustrates the success through a compelling example of an entrepreneur who expanded from one vehicle to four within 18 months, leading to substantial job creation. The company's community-centric approach involves insurers, fitment centers, and suppliers, ensuring a holistic and satisfactory experience. Mumtaz reflects on the challenges faced over the company's 10-11 years of operation, highlighting the recent significant positive changes observed in the last two years. The discussion emphasizes the vital role of the private sector in job creation, showcasing My Glass as a successful model contributing to South Africa's economic growth.

Highlights

Small Business and Employment: Small businesses, such as My Glass, are recognized for playing a significant role in providing employment, constituting nearly 60 percent of the country's workforce.

My Glass Business Model: My Glass employs a unique business model centered around empowering individual entrepreneurs, particularly in the previously disadvantaged community.
Private Sector's Responsibility: The interview emphasizes the responsibility of the private sector, beyond the government, in creating job opportunities and stimulating economic growth.
Licensing Model and Empowerment: My Glass utilizes a licensing model that targets previously disadvantaged, providing empowerment without charging franchise fees.
Relationship with Insurers: My Glass establishes crucial relationships with insurers, ensuring a steady flow of claims that directly benefit entrepreneurs in the system.
Diversity and Inclusivity: Efforts are made to bring diversity and inclusivity to the industry, with approximately 30 to 40 percent of female-owned franchises and around 60 percent black-owned businesses in My Glass.
Employment Impact: My Glass has a notable employment impact, boasting around 500 total employees within the system as of November, with the potential for significant growth.
Inclusive Business Ecosystem:The My Glass model is described as inclusive, creating a family-like community where everyone is part of a shared journey toward empowerment, positively impacting society.

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